Shipping & Returns
Shipping is calculated based on configurations and current rates by the USPS. Due to current trends in shipping trends, we ask that you allow a maximum of 2-3 weeks for delivery before contacting customer service. Once your order is shipped you will receive an email with your unique tracking number. Please note that once a packaged has been shipped we are not responsible for any lost, damaged or stolen goods.
Return & Exchange Policy
In alignment with current CDC regulations and requirements, we are unable to offer refunds or exchanges for bath and body products such as our Spell Bombs and Enchanting Body Custards. If you are not satisfied with your purchase, please reach out to customer service immediately as we have other solutions to help with your needs.
For all other purchase items, all return and/or exchange request must be submitted via email with details explaining the defect or reason for the request. A response with instructions to complete your request will be provided within 24-48 hours.